Privacy Policy

We believe people navigating loss deserve complete privacy. We built this site to be as private as possible. This policy explains, in plain language, what information we collect and what we do not.

Information we do not collect

We designed this site with privacy as a priority. We understand that our visitors are often going through one of the most difficult times of their lives, and they deserve to research sensitive topics without being tracked, profiled, or marketed to.

• No personal data collection. We do not ask for or store your name, address, phone number, or any other personally identifiable information through normal use of this site.
• No tracking cookies. We do not set cookies to track your browsing behavior, build advertising profiles, or follow you across the web.
• No analytics tracking. As of the date below, we do not use Google Analytics, Facebook Pixel, or any other analytics or tracking platform. If we add privacy-respecting analytics in the future, we will update this policy and note the change.
• No email harvesting. We do not collect email addresses through the site. We do not have a mailing list or newsletter sign-up.
• No user accounts. There are no accounts, logins, or registration on this site.

AI chat privacy

Our AI helper allows you to have a private conversation about funeral costs, options, and questions to ask providers. Here is how that works:

• Messages are processed by OpenAI. When you use the AI helper, your messages are sent to OpenAI's API for processing. OpenAI's privacy policy governs how they handle that data.
• We do not store your conversations. Your chat messages are not saved, logged, or recorded by us. We have no database of user conversations.
• Conversations are not saved between sessions. If you close your browser or navigate away, the conversation is gone. There is no chat history feature.
• Do not share sensitive personal information. While we do not store your messages, we recommend not sharing Social Security numbers, financial account details, or other sensitive personal information in the chat as a general precaution.

Contact correspondence

If you choose to email us (for example, to share your experience, report a concern, or suggest a correction), we will receive and retain that correspondence only as long as needed to respond to your message and improve our content. We do not share, sell, or use your email correspondence for marketing purposes. We do not add you to any mailing list.

Third-party advertising

This site may use third-party advertising networks, including Google AdSense, to display advertisements. These advertising partners may use cookies, web beacons, and similar technologies to collect information about your visits to this and other websites in order to provide relevant advertisements about goods and services that may interest you.

Specifically, Google AdSense and other third-party ad networks may:

• Use cookies to serve ads based on your prior visits to this website or other websites on the internet
• Use the DoubleClick cookie to enable Google and its partners to serve ads based on your browsing patterns
• Collect non-personally identifiable information (such as browser type, device type, pages visited, and approximate geographic location) to deliver targeted advertising

You can opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of third-party vendor cookies by visiting the Network Advertising Initiative opt-out page or using the Digital Advertising Alliance opt-out tool.

Third-party services

This site uses a small number of third-party services to function. Here is what each one does and what data they may receive:

Google Fonts

We use Google Fonts to load the Inter and Merriweather typefaces. When your browser requests these fonts, Google receives your IP address and basic browser information (user agent string). Google's use of this data is governed by their privacy policy. We chose Google Fonts for reliability and performance, but want you to know this connection exists.

Netlify hosting

This site is hosted on Netlify. Like all web hosting providers, Netlify maintains basic server logs that may include IP addresses, request timestamps, and pages visited. These logs are used for security and operational purposes. Netlify's handling of this data is governed by their privacy policy. We do not have access to individual visitor log entries.

OpenAI API

The AI helper feature sends your chat messages to OpenAI's API for processing. OpenAI may retain API inputs and outputs in accordance with their privacy policy and terms of use. We encourage you to review their policies if you have concerns about how your messages may be handled on their end.

Cookies

We do not set tracking cookies, advertising cookies, or any first-party cookies for analytics purposes. Third-party services (such as Google Fonts or Netlify) may set essential or functional cookies as part of their normal operation. These are not under our control, and we do not use them to identify or track you.

Children's privacy

This site is not directed at children under the age of 13. We do not knowingly collect any personal information from children. The content on this site is intended for adults who are making funeral and burial decisions or researching costs on behalf of their families.

Your rights under the GDPR (European Economic Area visitors)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to respecting these rights. Under the GDPR, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request that we correct any inaccurate personal data.
• Erasure: Request that we delete your personal data, subject to certain legal obligations.
• Restriction: Request that we restrict the processing of your personal data under certain conditions.
• Object: Object to the processing of your personal data for direct marketing purposes.
• Data portability: Request a copy of your data in a commonly used, machine-readable format.

Because we collect minimal personal data through normal site use, most of these rights will not be applicable in practice. However, if you have submitted personal information to us through a contact form or email, you may exercise any of these rights by emailing privacy@funeralcostanalyzer.com. We will respond to your request within 30 days.

Legal basis for processing: Where we do process personal data (e.g., contact form submissions or advertising cookies), our legal basis is either your explicit consent or our legitimate interest in operating this educational website and responding to inquiries.

Your rights under the CCPA (California residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. These rights include:

• Right to know: You have the right to request that we disclose what personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
• Right to delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to opt out of the sale of personal information: We do not sell personal information. However, if our use of advertising cookies is considered a "sale" under the CCPA, you may opt out by adjusting your browser cookie settings or by using the opt-out links provided in the "Third-party advertising" section above.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at privacy@funeralcostanalyzer.com. We will respond to verifiable consumer requests within 45 days as required by law.

Changes to this policy

If we make changes to this privacy policy, we will update this page and revise the "Last Updated" date below. We encourage you to review this page periodically. If we ever introduce analytics, advertising, or any form of data collection, we will clearly disclose it here before doing so.

Contact

If you have questions or concerns about this privacy policy or how your information is handled, please contact us at:

privacy@funeralcostanalyzer.com